Shipping policy

 

Order Processing: After we have accepted your order, please be aware that it may take up to 4 days for us to process and dispatch your order from our end.

Delivery Timeframe: AT THE MOMENT WE ARE SHIPPING ALL THE ORDERS AFTER 26th FEB, IF YOU NEED YOUR ORDER URGENTLY PLEASE EXPRESS BOOK IT. Once your order is dispatched, we will provide you with tracking details so that you can monitor its progress. Please note that the delivery time can vary depending on your location and other factors. On average, the delivery time from the date of dispatch is estimated to be 7-10 working days.

Remote and Hard-to-Reach Areas: If you reside in a remote location or an area that is challenging for courier services to reach, please anticipate a potentially longer delivery time. We apologize for any inconvenience this may cause and appreciate your understanding.

Return and Exchange Policy: It is important to note that we do not have a return and exchange policy. Once your order has been processed and dispatched, we cannot accept returns or exchanges.

Delivery Delays: While we make every effort to ensure timely delivery, please understand that any delays in delivery due to the courier company's performance are beyond our control. We appreciate your patience and understanding in such situations.

Thank you for choosing Bisou By Sachi. If you have any questions or concerns about your order, please do not hesitate to contact our customer support team.